General
Shuttle service (Paid)
Hypoallergenic
Air conditioning
Wake-up service
Carpeted
Soundproof rooms
Elevator
Family rooms
Ironing facilities
Facilities for disabled guests
Non-smoking rooms
Iron
Wake-up service/Alarm clock
Room service
Soundproof
Airport shuttle (Paid)
Shared lounge/TV area
Grocery deliveries (Paid)
Convenience store on site
Private entrance
Carbon monoxide detector
Bathroom
Private bathroom
Toilet paper
Towels
Bidet
Towels/Sheets (extra fee)
Bathtub or shower
Slippers
Toilet
Free toiletries
Bathrobe
Hairdryer
Shower
Safety features
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
First aid kits available
Process in place to check health of guests
Access to healthcare professionals
Thermometers for guests provided by property
Air purifiers
Front Desk Services
Invoice provided
Currency exchange
24-hour front desk
Concierge
Tour desk
Private check-in/out
Express check-in/out
Lockers
Safety & security
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
24-hour security
Safe
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Property cleaned by professional cleaning companies
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation sealed after cleaning
Hand sanitizer
Food & drink safety
Breakfast to-go containers
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Food can be delivered to guest accommodation
Delivered food covered securely
Cleaning Services
Daily housekeeping
Ironing service (Paid)
Dry cleaning (Paid)
Laundry (Paid)
Suit press (Paid)
Media & Technology
Flat-screen TV
Cable channels
Telephone
TV
Satellite channels
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Single-room AC for guest accommodation
Food & Drink
Bar
Restaurant
Tea/Coffee maker
Wine/Champagne (Paid)
Accessibility
Upper floors accessible by elevator
Toilet with grab rails
Wheelchair accessible
Spa
Fitness center
Outdoor swimming pool
Bedroom
Linens
Wardrobe or closet
Kitchen
Electric kettle
Dining table
Activities
Happy hour (Paid)
Nightclub/DJ (Paid)
Entertainment & Family Services
